1. Introduction
pockimate (“we,” “us,” or “our”) operates the website pockimate.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, make a purchase, or interact with our services (collectively, the “Services”).
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
2. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. Any revisions will be posted on our Site with an updated “Last Updated” date.
3. Information We Collect
We collect personal information in the following ways:
A. Information You Provide Directly
- Contact Details: Name, address, phone number, email.
- Order Information: Billing/shipping address, payment confirmation, purchase history.
- Account Credentials: Username, password, security questions.
- Shopping Activity: Items viewed, cart/wishlist additions.
- Customer Support: Messages or inquiries submitted to us.
B. Automatically Collected Data (Cookies & Tracking Technologies)
We use cookies, pixels, and similar technologies to collect:
- Device/browser information
- IP address & network connection details
- Usage patterns (pages visited, interactions with the Site)
C. Information from Third Parties
- Payment Processors: Credit/debit card details, billing address (to fulfill orders).
- Service Providers: Analytics partners and advertising networks.
4. How We Use Your Information
We use your data to:
- Process orders, manage accounts, and provide customer support.
- Send marketing communications (emails, ads). You can opt out anytime.
- Prevent fraud and enhance security.
- Improve our Services through analytics.
- Comply with legal obligations (e.g., tax laws, subpoenas).
5. Sharing of Personal Information
We disclose your information to:
- Vendors & Service Providers: Payment processors, shipping partners, IT support.
- Business Partners: Marketing affiliates (who follow their own privacy policies).
- Legal & Regulatory Authorities: When required by law (e.g., court orders).
- Corporate Transactions: Mergers, acquisitions, or bankruptcy proceedings.
Categories of Data Shared (Past 12 Months):
| Data Type | Shared With |
|---|---|
| Identifiers (name, email) | Payment processors, customer support |
| Order history | Fulfillment partners, analytics firms |
| Usage data (cookies) | Advertising networks, cloud providers |
We do not sell or use sensitive data for profiling.
6. User Rights & Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Request data portability (receive a copy of your data).
- Opt out of marketing emails (via unsubscribe links).
- Withdraw consent or restrict processing.
To exercise these rights, contact us at pockimate@gmail.com. We may verify your identity before processing requests.
7. Security & Retention
- Security Measures: We implement safeguards (encryption, secure protocols) but cannot guarantee 100% security.
- Data Retention: We retain information as long as necessary for legal, operational, or account maintenance purposes.
8. Additional Disclosures
- User-Generated Content: Publicly posted reviews/comments are visible to others. We cannot control their use by third parties.
- Third-Party Links: Our Site may link to external websites. We are not responsible for their privacy practices.
- Children’s Privacy: We do not knowingly collect data from users under 16. Parents may request deletion of a child’s information.
- International Transfers: Data may be stored in the U.S. or other countries. For EU/UK users, we rely on Standard Contractual Clauses (SCCs) for lawful transfers.
9. Contact Us
For questions, requests, or complaints:
Email: info@naviggen.com
If unsatisfied with our response, you may lodge a complaint with your local data protection authority.